Digital robots (or also known as robotic process automation - RPA) are software that automates business processes using computer programming and artificial intelligence technologies. These robots are designed to complete specific tasks and can automatically perform repetitive, time-consuming, and low-value tasks that humans must do manually.
Digital robots are often used to do routine and boring tasks so people can focus on more creative, strategic and high-level tasks. For example, tasks such as invoice processing, inventory tracking, data entry and customer information collection can be done by digital robots.
Digital robots can increase the efficiency of businesses, reduce errors, and work faster and at lower costs than human labor. However, the use of digital robots may also bring some risks and therefore, they need to be designed and implemented correctly. Here are some details about the use and risks of digital robots:
Advantages:
Digital robots automatically perform repetitive, tedious, and low-value tasks, allowing people to focus on more creative, strategic, and high-level tasks.
Digital robots can increase business efficiency by reducing human errors.
Digital robots can perform transactions faster and at lower cost.
## Risks:
Incorrect configuration, incorrect programming, or incorrect use of digital robots can lead to incorrect results. These errors can result in significant costs or customer dissatisfaction.
While digital robots perform some tasks instead of humans, they may reduce the workforce needs of businesses and cause some employees to lose their jobs.
By automating some business processes, digital robots can replace the expertise and skills of some jobs in the hands of humans.
If the security of digital robots is not designed in accordance with the IT security policies of businesses, security vulnerabilities may arise and business data may be damaged or stolen.
Therefore, the use of digital robots must be designed and implemented correctly and managed appropriately. It is important for businesses to assess risks, increase efficiency and manage potential risks before using digital robots.